.thread-admin-head{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:26px 28px;border-radius:14px;background:#17212b;color:#fff}.thread-admin-head p{margin:0 0 7px;color:#aeb9c2;font-size:.72rem;font-weight:800;letter-spacing:.08em}.thread-admin-head h2{margin:0 0 7px;font-size:1.8rem}.thread-admin-head>div:last-child{display:flex;align-items:center;gap:12px}.thread-layout{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(270px,.65fr);gap:18px;margin-top:18px}.conversation-card,.thread-sidebar article,.customer-quote-details{background:#fff;border:1px solid #dfe4e8;border-radius:14px}.conversation-toolbar{display:flex;align-items:center;justify-content:space-between;padding:18px 22px;border-bottom:1px solid #e6eaed}.conversation-toolbar>div{display:flex;align-items:center}.conversation-toolbar span span{display:grid}.conversation-toolbar small{color:#6b7781}.channel-pill{padding:7px 10px;border-radius:999px;background:#edf3f8;color:#36566f;font-size:.75rem;font-weight:800}.conversation-stream{display:grid;gap:16px;padding:24px;background:#f5f7f9}.message{max-width:82%;padding:18px 20px;border:1px solid #dde3e8;border-radius:6px 16px 16px 16px;background:#fff;box-shadow:0 5px 15px rgba(20,31,42,.04)}.message.agent-message{justify-self:end;border-color:#ccd9e4;border-radius:16px 6px 16px 16px;background:#eef4f9}.message.compact{max-width:72%}.message header{display:flex;justify-content:space-between;gap:18px;margin-bottom:13px}.message header div{display:grid}.message header span,.message time,.message footer{color:#71808b;font-size:.76rem}.message p{margin:0;line-height:1.6}.message footer{margin-top:14px;padding-top:12px;border-top:1px solid #e5e9ec}.message-attachment{margin-top:14px;padding:10px 12px;border-radius:8px;background:#f2f4f6;font-weight:700}.message-attachment span{float:right;color:#7a858f;font-weight:400}.system-event{display:flex;align-items:center;justify-content:center;gap:8px;color:#61717c;font-size:.78rem}.system-event span{display:grid;place-items:center;width:22px;height:22px;border-radius:50%;background:#dff2e6;color:#167640}.inline-quote{display:grid;gap:3px;margin-bottom:14px;padding:14px;border-left:3px solid #c71920;background:#fff}.inline-quote strong{font-size:1.45rem}.inline-quote span,.inline-quote small{color:#667580;font-size:.78rem}.thread-composer{padding:22px;border-top:1px solid #e3e8eb}.thread-composer>label{display:grid;gap:8px;font-weight:800}.thread-composer textarea{width:100%;box-sizing:border-box;resize:vertical;padding:14px;border:1px solid #cbd3d9;border-radius:9px;font:inherit}.thread-composer>div{display:flex;align-items:center;gap:14px;margin-top:12px}.thread-composer>div>span{margin-right:auto;color:#6d7983;font-size:.78rem}.attachment-button{cursor:pointer;color:#334b5f;font-weight:800}.thread-status{margin:12px 0 0;color:#14753a;font-weight:800}.thread-sidebar{display:grid;align-content:start;gap:14px}.thread-sidebar article{padding:20px}.thread-sidebar article>p{margin:0 0 8px;color:#75818a;font-size:.7rem;font-weight:900;letter-spacing:.08em}.thread-sidebar h3{margin:0 0 12px;font-size:1.35rem}.thread-sidebar article>span{display:block;color:#62707b;line-height:1.5}.thread-sidebar a{display:inline-block;margin-top:16px;color:#a51118;font-weight:800;text-decoration:none}.thread-sidebar dl{margin:0}.thread-sidebar dl div{display:flex;justify-content:space-between;gap:14px;padding:10px 0;border-bottom:1px solid #edf0f2}.thread-sidebar dt{color:#6c7882}.thread-sidebar dd{margin:0;text-align:right;font-weight:700}.thread-sidebar ul{display:grid;gap:16px;margin:0;padding:0;list-style:none}.thread-sidebar li{display:grid}.thread-sidebar li span{color:#71808b;font-size:.76rem;margin-top:3px}
.customer-thread-page{min-height:100vh;padding:46px 22px;background:#edf2f6}.customer-thread-shell{width:min(1180px,100%);margin:auto}.customer-thread-header{display:flex;align-items:center;gap:22px;margin-bottom:18px}.customer-thread-header img{width:155px}.customer-thread-header div{display:grid;margin-right:auto;padding-left:22px;border-left:1px solid #cbd4db}.customer-thread-header div span{color:#6b7883;font-size:.78rem}.customer-thread-header a{color:#15283a;font-weight:800}.customer-quote-banner{display:flex;justify-content:space-between;gap:32px;padding:30px 34px;border-radius:16px;background:#122335;color:#fff}.customer-quote-banner p{margin:0 0 8px;color:#aebdca;font-size:.74rem;font-weight:900;letter-spacing:.08em}.customer-quote-banner h1{margin:0 0 8px;font-size:2.05rem}.customer-quote-banner>div:last-child{display:grid;align-content:center;min-width:220px;padding-left:28px;border-left:1px solid #405061}.customer-quote-banner>div:last-child span,.customer-quote-banner small{color:#bcc8d1}.customer-quote-banner>div:last-child strong{margin:5px 0;font-size:2rem}.customer-thread-grid{display:grid;grid-template-columns:minmax(0,1.6fr) 300px;gap:18px;margin-top:18px}.customer-quote-details{height:max-content;padding:22px}.customer-quote-details h2{margin:0 0 15px}.customer-quote-details dl{margin:0 0 20px}.customer-quote-details dl div{padding:12px 0;border-bottom:1px solid #e7ebee}.customer-quote-details dt{color:#6b7883;font-size:.74rem;text-transform:uppercase}.customer-quote-details dd{margin:4px 0 0;font-weight:750}.customer-quote-details .button{display:block;text-align:center}.customer-quote-details>small{display:block;margin-top:14px;color:#6a7782;text-align:center}
@media(max-width:900px){.thread-layout,.customer-thread-grid{grid-template-columns:1fr}.thread-sidebar{grid-template-columns:repeat(3,1fr)}}
@media(max-width:680px){.thread-admin-head,.customer-quote-banner,.customer-thread-header{align-items:flex-start;flex-direction:column}.thread-admin-head>div:last-child{align-items:flex-start}.message,.message.compact{max-width:100%}.thread-sidebar{grid-template-columns:1fr}.thread-composer>div{align-items:flex-start;flex-wrap:wrap}.thread-composer>div>span{width:100%;order:3}.customer-thread-header div{margin:0;padding:0;border:0}.customer-quote-banner>div:last-child{width:100%;padding:20px 0 0;border-top:1px solid #405061;border-left:0}.customer-thread-page{padding:24px 12px}}